Accessibility statement Master's Guide

Fintraffic's Master's Guide strives to guarantee digital accessibility for people with disabilities. We work to continuously improve the user experience and we apply appropriate accessibility standards.

Measures for supporting accessibility

Fintraffic Vessel Traffic Services ensures accessibility with the following measures:

  • Accessibility is part of our mission.

Compliance status

Current accessibility standard for the site:

  • WCAG 2.1, level AA

Current content compliance status:

Partly compliant with instructions: some content does not fully comply with the accessibility standard.

Known accessibility issues

Users may experience some problems on the site. The following is a description of known accessibility-related issues. If you notice a problem on the site that is not listed, please contact us.

  • Language menu cannot be closed with the ESC key:

    The language menu cannot be closed by pressing the ESC key on the keyboard. 

  • Use of PDF files:

    The website contain PDF files which may not meet criteria for accessibility.

  • Embedded map service content contains contrast issues:

    Embedded external map service may contain contrast issues on map data.

Compatibility with browsers and assistive technologies

The site is designed to be compatible with the following browsers:

  • Google Chrome
  • Edge
  • Firefox
  • Safari


The accessibility of this site depends on the functioning of the following technologies:

  • HTML
  • CSS
  • Javascript

Evaluation methods

Fintraffic Vessel Traffic Services evaluates the accessibility of this website using the following methods:

  • Self-assessment: the site has been evaluated internally by the company or organisation.

Feedback process

We welcome feedback on the accessibility of the website. You can contact us in the following ways:

Our target time for responding to feedback is 14 days.

Official complaints

If you notice accessibility problems on the website, first send us feedback, meaning to the site administrator at A response may take 14 days. If you are not satisfied with the response or you do not receive a response within two weeks, you can submit a notification to the Regional State Administrative Agency for Southern Finland. The Regional State Administrative Agency for Southern Finland website provides detailed information on how to file a complaint and how the matter will be processed.

Contact information of the supervisory authority

Regional State Administrative Agency for Southern Finland
Accessibility supervision unit 
Switchboard +358 (0)29 501 6000